Process Management

Futuresoft believes that it will achieve its mission and vision through its commitment to quality. The policy goal is to delight customers by surpassing their expectations through providing the right solution at the right place, at the right time, the first time and every time.

We pursue quality with a missionary zeal and have put in place robust processes to ensure that we deliver quality to meet our customer expectations. And strong adherence to Quality Processes helps us in planning, engineering, and managing software development and maintenance of our applications.

Futuresoft has been assessed successfully for the following Quality standards-

• SEI CMMI Level 3 - Software Engineering Institute (SEI) Capability Maturity Model for Software (CMM) Level 3
• ISO 9001-2000 - International Standards Organization (ISO) Quality Management System Standard

Exceed customer expectations
Develop strong customer relationships Deliver cost-effective solutions & services of the highest quality

Technology Orientation
Adopt, adapt & improve technology to maximize customer benefit

Think Innovative
Seek & grab new opportunities Invest resources in emerging areas

People
Provide an enriched and fulfilling work environment to the employees

Powered by our experience and skills, we have the ISO 9001 certification. Christened as LEAP

Let's
Evolve and
Apply
Processes,

It has add another feather to our hat, and made us more dedicated in the customer services and technology. Amen...

The objective underlines our technology orientation and functional expertise to work for clients to determine best feasible solution, set an achievable target and achieve success in first attempt itself.

This methodology gels with 95% first time resolution and SPAN 95-5 SLA pre-requisites used by many clients.

Most of our clients use different quality standards and metrics ranging from Six Sigma, Method*1, ADW and CoPC.To conform to their standards, our project teams adopt their methodologies.

STRIVING TOWARDS HIGHER ECHELONS.....

Though FutureSoft uses a very systemized methodology for most of the applications developed, we adopt the client methodology of project execution wherever desired by the client. With an adoption of the latest techniques and quality initiative, FutureSoft is confidently striving towards SEI CMM Level 5.