FutureSoft is a software solutions company, experienced and proven in developing, deploying and supporting enterprise software solutions.
We offer best of breed homebred and third party solutions, backed by impeccable product knowledge and support skills to maximize returns from your investment
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Workforce Management Solutions
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Telecom Solutions
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SmartBridge Suite
SmartBridge is a user friendly tool capable of importing and exporting data from TotalView database using SmartSync....
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Periscope
Periscope is a user friendly tool capable of collating/ compiling of data from different sources and report in a single desired format. |
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IEX - Total View
IEX TotalView Workforce Management (WFM) software provides a centralized platform for optimizing the performance of your contact.... |
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Agent Lead Mgmt
Agent Lead Management system offers web-based sales lead management software and contact management system software for maintaining and utilizing sales leads... |
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IEX - Total View Training
FutureSoft provides consulting on WFM tool (IEX - TotalView) to meet the desired goals of the management/customer and help delivering excellence using it. |
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Symmetrics
Traditional Business Intelligence (BI) solutions don't always deliver what you're ultimately seeking: value out of your corporate or contact center data. |
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IEX - Professional Services
Futuresoft being a distributor of IEX in India fosters successful relationships with our customers through diligent technical support, training and on-going consultation. |
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LCD/LED Display Boards
IPdisplays TM manufactures smart LED signs with self-contained microprocessors that eliminate the need for a PC to "drive" them. |
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Total View Onsite/Remote Support
Futuresoft offers extended technical support tailored to your needs which is onsite support in the customer premises depending.... |
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Avaya, VOIP & NICE Support
Futuresoft has over 10 years of experience in supporting AVAYA & VOIP technologies. |
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WFM Consulting Services & Functional Outsourcing
FutureSoft has dedicated team of WFM professionals which works on various clients' site handling their WFM operations providing WFM services. |
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Reconciliation Solutions
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Human Capital Management Solutions
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RecoFlex
Reconciliation system that automates account reconciliation process to a large extent, thereby cutting down time and dependence on manual reconciliation expertise.
Also includes a web based efficient component for Reviews, Maker-Checker and Escalation capabilities. |
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eOrbit - HRMS Suite
Central repository for personnel information
Effective management of employee data from joining to separation and beyond
Better servicing through online MIS and timely/ accurate payroll/ claims disbursal |
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RecoLite
Reconciliation system that automates account reconciliation process to a large extent, thereby cutting down time and dependence on manual reconciliation expertise. |
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Attendance Management System (AMS)
AMS (Attendance Management System) is the ideal product for any contact center for managing their employees' attendance more efficiently. |
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